I just got a set of bills (three) from at&t amounting to $389 (including new fees, termination fees, double billing) for my cell phone. wtf mate. Without going into any detail what-so-ever, after 55:36 on the phone I was able to get all the double billing removed, the term fee waived and the activation fees canceled. Unfortunately none of this will be reflected on these bills until the next cycle which means I have to find some way to justify these expenses when the hit my amex! That should be a blast.
What a way to welcome a new customer. I knew I was making a bad decision.